Red Fox Medical Courier (“we,” “us,” or “our”) is committed to protecting the privacy and security of all information we handle, including personal and health-related information of our clients and their patients (“you” or “your”). This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information.
Information We Collect
We collect information necessary to provide our medical courier services effectively. This includes:
- Personal Identification Information: Names, contact information, and addresses of our clients and their patients.
- Health Information: Medical records, test results, and other health-related information necessary for the delivery of medical specimens, pharmaceuticals, and supplies.
- Service Use Information: Details about the services you use, delivery times, and feedback.
How We Use Your Information
Your information is used to:
- Provide, operate, and improve our medical courier services.
- Communicate with you about your deliveries, services you’ve requested, or respond to inquiries.
- Comply with legal obligations, such as those related to the transportation of medical materials.
How We Share Your Information
We may share your information with:
- Healthcare Providers: To facilitate the delivery of medical specimens and supplies.
- Regulatory Authorities: When required by law or in response to legal processes.
- Service Providers: Third parties who perform services on our behalf, under confidentiality agreements.
We do not sell or rent personal information to third parties.
Data Security
We implement physical, technical, and administrative safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Ask for corrections to your information.
- Object to the processing of your information, under certain conditions.
- Request the deletion of your information, where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
